Tasks Through the Levels of The Organization (OKRs)
WHAT IS OKRs?
Objectives & Key Results (OKRs) is the management methodology or goal-setting framework that was originally implemented by Google and has since been effectively used at companies like LinkedIn, Twitter, Uber, and Microsoft.
The main principle is that objectives (goals) at the top of the organization are directly linked to the 3-5 Key Results in the next level, which become objectives for that level and cascade key results downstream again. The goal of OKR is to execute objectives through specific and measurable results.
POTENTIAL RISK
If the objectives at the top of the organization are not linked to the results at subsequent levels of the organization, then those organizational levels become strategically misaligned. As a result, Goals & Rocks outlined during annual and quarterly planning will rarely be completed by the end of the quarter. Not completing more than 50 percent of the rocks by the end of the quarter is a good indicator that OKRs methodology may be effective at mitigating this risk.
Connected Processes
- M&A Process
- HR Process/Onboarding
- Knowledge Accumulation
- Strategic Filter
- Prioritization (WSJF)
- Training
- Quarterly Goals/Rock Planning
- Implementation of VCP Processes
- Change Management
- Data-Driven Change Management
- Data-Driven VCP Initiative Process
BURNOUT PREVENTION
If the organization is not linking front line staff productivity to the overall organizational success, the level of the front line satisfaction may be not connected to resource allocation at the corporate level, which creates a fundamental disconnect between the levels of the organization, disrupting feedback loops and affecting multiple burnout triggers: Lack of control, value conflict, insufficient reward, work overload, unfairness, and breakdown of the community.
DE-NOVO AND FRANCHISE
The opportunity of the De-novo and franchise models is in the ability of implementing OKRs at the Inception Maturity Level and having “OKRs by Design.” This will create a full alignment between the levels of the organization and will produce consistent and predictable results from every initiative across the organization.